You have a perfect resume? Don’t call me.

You have a perfect resume? Don’t call me.

Posted: 08 Dec 2015 07:44 AM PST

The moment for me came more than twenty years ago.  A hot, humid summer day when I found myself sitting on a street curb in Richmond, VA, sweating through my suit and questioning my own self worth.  I felt terrible.  Three weeks prior I was on top of the world, convinced I was embarking on a successful and profitably journey.  But here I was completely broke, living in a dirty motel, and embarrassed at the extent of my failure.  What happened next was a defining moment of my life.

This moment recently flashed through my mind while working with a class of honors-level college students.  The students had completed a research project for my company and presented their findings to the instructor and me.  Great ideas!  Powerful presentations!

A number of the students approached me after the class and asked for an internship.  Their resumes were impressive: High GPA’s, plenty of extracurricular activities, and a shining history of achievement.

Yet something about these kids turned me off.  Why was I so uninterested in hiring them?

Then it occurred to me: they were too perfect.

If you’re seeking a job at a big company with a big HR Department, I suppose your resume has to be perfect.  I know of HR Departments with computerized filters that automatically kick applicants out of the candidate pool if one’s GPA is too low or if there aren’t enough key words pointing to accomplishments.

In my opinion, those resume filters are bunk.

You know what I want to see on your resume?  Failure.

Show me how you’ve taken a risk and fallen flat on your face.  How you signed up for a high level Math class and got an F.  How you started a business that hemorrhaged money.  How you toed the line at a marathon and never made it to the finish.

Then show me how you bounced back.  How your failure was a blessing in disguise that taught you a valuable lesson.  Prove to me you have that rare but priceless attribute: Resilience.

I fear if you’ve always had straight A’s, always were Prom Queen, always won your races, and always gave your mother something to brag about, you are a fragile porcelain doll who’s going to shatter the first time you’re dropped.  Additionally, if you can’t point to times you’ve failed in life and bounced back from them I fear you can’t take a punch.

Years ago I took a class on how to interview people for TV and radio programs.  The instructor’s top suggestion: When interviewing someone, get them talking as quickly as possible about his/her failures.  It’s one’s failures in life – and how he/she bounced back from them – that makes the most interesting story.

Your failures are interesting.  How you bounced back from them is an inspiration.  Share those moments with your audience.  Yes, some computer might kick your resume out of the running but the most exciting opportunities and the people driving them will come running in your direction.

Oh, and back to that street curb in Richmond, VA:  My first-ever sales job.  After breezing through the hiring and training programs I hit the streets to sell a real product in the real world.  Three weeks in I’d made more than 500 in-person sales calls, had been rejected every single time, and had been physically thrown out of more than a dozen places.  I had no money left and no reason to believe this job would get any better.

For some reason, though, I stuck with it and in my fourth week I sold ONE item.  My fifth week I sold three items.  By the tenth week I’d rocketed to the #1 sales position in the country.

Sticking with that difficult job ultimately earned me a taste of success, lifelong friendships, and a career path that’s taken me around the world and supported my family.

Fail fast, fail forward!

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